J. FRANCIS CONSULTING GROUP


Ja'Von F. Glenn
Chief Executive Officer~ Managing Partner

I have always believed that great businesses should do more than generate revenue—they should create opportunities, strengthen communities, and leave behind a legacy that outlives the people who built them. That belief is the foundation of everything I do.
As Founder, CEO & Managing Partner of The J. Francis Group, I have the privilege of leading one of the nation's growing Black-owned consulting and advisory firms. Every day, I partner with business owners, nonprofit leaders, corporations, public-sector institutions, and community leaders to transform vision into execution. Our mission is simple: we grow businesses that grow communities.
At The J. Francis Group, we don't believe in delivering reports that collect dust on a shelf. We build strategies that are implemented, measured, and sustained—helping organizations strengthen leadership, improve performance, solve complex challenges, and build the infrastructure necessary for long-term growth.
My professional journey has allowed me to serve and lead within some of the world's most recognized organizations, including AT&T, Xfinity, DTE Energy, Netflix, and Google. Across more than two decades of leadership, I have developed expertise in business and organizational strategy, customer experience, operational excellence, leadership development, organizational transformation, growth strategy, stakeholder engagement, strategic communications, and executive advisory.
Throughout my career, I have had the opportunity to lead organizations with as many as 27 direct leaders and more than 425 indirect team members, developing high-performing cultures where accountability, innovation, and exceptional service become the standard—not the exception. Those experiences taught me that sustainable performance is rarely created by strategy alone. It happens when the right strategy is supported by strong leadership, disciplined execution, clear accountability, and people who understand both the mission and their role in achieving it.
Long before launching The J. Francis Group, I built my first business in real estate and property management. Entrepreneurship taught me lessons no textbook ever could. It gave me firsthand experience navigating uncertainty, building systems, earning trust, managing resources, and creating sustainable growth. Those experiences continue to shape how I serve clients today. I understand the challenges because I've lived them, and I believe the best consultants are practitioners first.
Today, the work of The J. Francis Group extends well beyond Detroit. From Michigan to Washington, D.C., Virginia, Tennessee, Georgia, and communities across the country, my team and I help organizations strengthen leadership, improve operations, elevate customer experience, develop stronger brands, and execute strategies that position them for long-term success. Every engagement is built around one principle: helping our clients achieve measurable results while creating a greater return on their investment.
Our work also extends into political, civic, and public leadership advisory, where I advise candidates, elected officials, public leaders, and organizations on strategy, stakeholder engagement, strategic communications, coalition building, organizational positioning, and community-centered leadership. I believe public leadership, at its best, is stewardship—the responsibility to build trust, bring people together, and translate leadership into meaningful results for the communities we serve.
Service has always been as important to me as business. I currently serve on the Detroit Land Bank Authority Board of Directors, working alongside leaders committed to strengthening neighborhoods and expanding pathways to homeownership throughout Detroit. I also serve as Vice President of the Historic Boston-Edison Association, helping provide leadership and stewardship for one of America's largest residential historic districts—a community encompassing more than 900 historic homes and representing generations of Detroit's architectural, cultural, and civic legacy. My broader civic, nonprofit, and faith-based service continues to reinforce a principle that guides my leadership: leadership is stewardship.
I believe titles may give us authority, but stewardship determines what we do with it. Whether I am advising a CEO, working with an entrepreneur, supporting a public leader, or serving in the community, my responsibility is the same—to leave organizations stronger, people better equipped, and communities better positioned than when I arrived.
Above every title, I am a man of faith, a husband, a father, and a lifelong student of leadership. My faith shapes how I view influence, responsibility, and success. I believe what we build matters, but how we build it, who we bring with us, and what remains after us matter even more.
As I continue building The J. Francis Group into one of the country's premier consulting and advisory firms, my focus remains unchanged: to help organizations reach their highest potential, develop leaders who transform cultures, strengthen communities through strategic partnerships, expand economic opportunity, and build institutions capable of serving generations to come.
At the end of the day, I don't aspire simply to build successful companies. I aspire to build institutions, develop leaders, create opportunities, and leave behind a legacy of lasting impact—because the greatest return on investment has always been people.
Areas of Expertise
Business & Organizational Strategy
Executive Advisory
Leadership Development
Organizational Transformation
Operational Excellence
Customer Experience Strategy
Growth & Scaling Strategy
Strategic Planning & Implementation
Stakeholder & Community Engagement
Public-Sector Strategy
Political & Civic Advisory
Strategic Communications
Coalition & Partnership Development
Organizational Culture
Change Leadership
Economic & Community Development
Entrepreneurship & Small Business Growth